Culturally Appropriate Care: Why Culture and Connection Matter in Aged Care

Every older person deserves care that respects their cultural identity, language, traditions and personal experiences. For culturally and linguistically diverse (CALD) seniors, culturally appropriate care can help create a more welcoming, respectful and inclusive aged-care experience.

Culturally appropriate care involves understanding that people have different cultural values, communication preferences and expectations. When aged-care providers recognise these differences, they can improve communication, strengthen trust and help older people feel valued and supported.

The Association for Culturally Appropriate Services (AfCAS) works with organisations and communities to promote culturally responsive services for CALD older people. Through training, mentoring, cultural audits, community engagement and advisory services, AfCAS supports the development of more inclusive aged-care practices.

Three key principles can help improve culturally appropriate care:

1. Respect Cultural Identity

Older people should be encouraged to maintain their cultural traditions, beliefs and personal identities. Respecting cultural backgrounds can help individuals feel recognised and included.

2. Support Clear Communication

Language barriers can make it difficult for older people and their families to access services. Clear communication and appropriate language support can help ensure that information is understood.

3. Build Connection and Inclusion

Maintaining connections with families, communities and cultural networks can support older people’s sense of belonging and wellbeing. Culturally appropriate care is not simply an additional service. It is an important part of delivering respectful, person-centred and accessible aged care. Through its work, AfCAS aims to strengthen awareness, collaboration and support for culturally diverse communities.

Want to learn more about culturally appropriate aged-care services?

Visit AfCAS to discover its services and initiatives: https://www.afcas.net/

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Disclaimer: This content is for the sole purpose of teaching and learning at Edith Cowan University and has not been endorsed or otherwise approved by the organisation it promotes