What happens when an older person does not feel understood by the service designed to support them? Australia is one of the world’s most culturally diverse countries, and this diversity is increasingly important as the population ages. Older Australians come from different cultural and linguistic backgrounds, with unique languages, traditions, beliefs, dietary preferences, family structures and life experiences. Providing meaningful support requires recognising and respecting both their...

What happens when an older person does not feel understood by the service designed to support them? Australia is one of the world’s most culturally diverse countries, and this diversity is increasingly important as the population ages. Older Australians come from different cultural and linguistic backgrounds, with unique languages, traditions, beliefs, dietary preferences, family structures and life experiences. Providing meaningful support requires recognising and respecting both their...