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Digital marketing on Instagram for small businesses: The Key to Gen Z Engagement


A instagram page is open on a phone
Instagram is your Gen Z growth engine; it's more than simply an app.

Instagram is your first choice if you're a small business trying to connect with Gen Z. Instagram provides what it takes to interact with this digital-native population, utilizing its visually focused layout, short-form video tools, and high engagement rate, if used wisely.


If you want to know how to attract the attention of Generation Z on Instagram, here are some tips.

1: Emphasize Real, Personally Relevant Content

Gen Z is more likely to engage with authentic brands. Showcase your team's work in progress, daily operations, or behind-the-scenes footage instead of professionally produced advertisements. Elevate trust in your brand by showcasing its personality through Instagram Reels.

Tip: Be cool and original. When the material of Reels and Stories feels natural and unscripted, they perform better.

2: Make Use of Stories, Reels, and Visual Hooks

Producing short-form video is crucial. Generation Z prefers entertaining, to-the-point infomercials. You can use Reels to showcase products, give recommendations, or even jump on trends. Make use of Stories to share rapid updates, polls, and unique promos.

Tip: For the first three seconds, you need to hook to halt the scrolling.


3: Make Shopping a Breeze

You can shop on Instagram without ever leaving the app, thanks to Instagram Shopping. Create an inventory of your wares and label them in your posts and reels. Posts with carousels are also perfect for displaying sets of products.

Tip: Make sure your Shop is well-structured, has clear pricing, and is mobile-friendly.


4: Make Two-Way Communication a Top Priority

Engage in conversation instead of merely posting. Engage with Gen Z by responding to comments, conducting surveys, utilizing Q&A stickers, and encouraging followers to offer their opinions. This fosters a more solid bond and promotes devotion.

Tip: A quiz or a "Ask Me Anything" box are examples of interactive elements that can benefit from using Stories.


5: Make Sure It Looks Neat Together

The aesthetic of your brand should permeate your Instagram account. Be consistent with your filter choices, stick to a color scheme, and make use of premade themes for your posts and reels. Building brand awareness and loyalty is easier with a visually consistent page.

Tip: Canva and similar free programs make it simple to keep a professional appearance.


Last Remark

Businesses of all sizes need to think outside the box if they want to connect with Generation Z. A place to connect, share, and create community—that's what Instagram is all about. You can make your company stand out in Gen Z's digital landscape by posting consistently, providing valuable information, and actively engaging with your audience.

If you are curious to learn more about digital marketing for Instagram, check out The Digital Marketing Crew Blog for helpful tools and professional guidance! https://www.thedigitalmarketingcrew.com/blog

(Disclaimer: This content is for the sole purpose of teaching and learning at Edith Cowan University).

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This website is managed by: Dr Violetta Wilk, and MKT5325 Applied Digital Marketing and MKT2805 Social Media Marketing Students

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