Care That Sees the Person, Not Just the Need

Why do culture, language and connection matter in aged care?

Imagine growing older in a country where the language, traditions, and practices differ from those you grew up with. Culture continues to play a significant role in identity and daily life for many older Australians who are culturally and linguistically diverse (CALD). Quality aged care involves more than meeting physical needs. It also entails knowing the person behind those requirements.

Is care more than a service?

Meals, medicines, and support with daily tasks are just a few aspects of aged care. It is also about establishing a space in which people feel appreciated, understood, and cherished.

Culture may impact how people communicate, engage with one another, and uphold traditions. When carers take the time to grasp these unique characteristics, care becomes more personalised and meaningful.

Importantly, culturally appropriate treatment does not include making assumptions about someone's history. It starts with listening to a person and learning what is important to them.

Why do culture & language matter the most?

Language is crucial for communication, relationships, and expressing one's needs. Language barriers can make it difficult for certain older persons from CALD backgrounds to speak properly, thus contributing to social isolation.

Cultural awareness can assist in building relationships between the elderly, their families, communities, and care providers. Acknowledging familiar traditions, communication styles, and cultural practices might assist elderly people to keep their sense of self while receiving care.

Creating Connection & Belonging

Minor details can sometimes have a significant impact. A person can feel acknowledged and included by speaking with them in their native language, learning about a significant cultural custom, or providing chances to stay involved in their community.

For this reason, culture shouldn't be taken into account when providing care for the elderly. It is a component of comprehending the individual. Throughout their care journey, each person's unique experiences, preferences, beliefs, and identity should be acknowledged.

How AfCAS supports culturally appropriate care

The Association for Culturally Suitable Services (AfCAS) advocates for culturally appropriate services and supports linguistically and culturally diverse communities. Training, cultural audits and standards, community participation, mentorship, and consulting services are all part of its mission.

In Western Australia, AfCAS also administers the Australian Government-funded Aged Care Volunteer Visitor Scheme, which links volunteers with elderly people from varied cultural and linguistic backgrounds who might feel socially isolated.

Make care more culturally connected.

Everyone has the right to care that acknowledges their identity, background, and priorities.

Find out how AfCAS promotes diverse communities and culturally relevant services.

Visit AfCAS: https://www.afcas.net/

Roshidhi

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(Disclaimer: This content is for the sole purpose of teaching and learning at Edith Cowan University.)