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AI Tools for Digital Marketing.


Image Source: created via Canva text-to-image AI. (2023)


Artificial intelligence (AI) has become an essential tool for digital marketers looking to improve their strategies and achieve better results. Here are some ways to use AI tools for digital marketing:

  1. Predictive analytics: AI tools can analyse large amounts of data and identify patterns in customer behaviour, preferences, and demographics to predict which products or services will be popular and which marketing campaigns will be most effective. This can help businesses target the right audience and allocate resources more efficiently. Forbes explains in this article the importance of Predictive Analytics.

  2. Chatbots: Chatbots are computer programs that use natural language processing to converse with users. They are used on websites, social media platforms, and messaging apps to provide instant customer service and answer frequently asked questions. HubSpot explains what chatbots are and how they work in this article.

  3. Image recognition: AI tools can analyse images and identify objects, people, and scenes. By using AI for image recognition, businesses can better understand how consumers use and perceive their products. This can help with product development and marketing campaigns, as businesses can tailor their messaging to better resonate with their target audience. Meltwater provides a comprehensive guide to image recognition.

  4. Personalisation: AI tools can analyse customer data to create personalised experiences, including product recommendations, targeted marketing messages, and customised website experiences. By providing personalised experiences, businesses can improve customer satisfaction and increase customer loyalty. Forbes explains how AI is helping brands deliver personalised customer experiences in this article.

In conclusion, AI tools can help businesses improve their digital marketing strategies by providing predictive analytics, chatbots, image recognition, and personalisation. By implementing these tools, businesses can achieve better ROI, increase customer satisfaction, and stay ahead of the competition.

10636058 #AIforDigitalMarketing #TheDigitalMarketingCrew #ECUMKT5325 #Chatbots #Personalisation #ImageRecognition #PredictiveAnalytics (Disclaimer: This content is for the sole purpose of teaching and learning at Edith Cowan University).

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